This section will guide you for accessing assistance and support within the application.

If you encounter issues or have questions, here are the ways to get assistance, all accessible from your profile page:

Contact our support team by sending an email with your query or concern:

1. Go to the “Profile” tab.

2. Tap on “Get Help”.

3. Compose your query or concern, send the email, and we will assist you promptly.

If you want to get in touch with our Support team, you have to:

1. Go to the “Profile” tab.

2. Tap on “Chat with Us“

3. Tap the icon in the lower right corner.

4. Write a message and tap on the “Send” icon in the lower right corner.

Share your feedback or suggestions with us via email:

1. Go to the “Profile” tab.

2. Tap on “Give Us Feedback”.

3. Compose your feedback or suggestions, send the email, and we will be touch shortly to assist you.

If you have a specific problem, need help with an incident, or have a question, head to our support section and follow these steps:

1. Go to the “Profile” tab.

2. Tap on “Submit an Issue”.

3. If you don’t have a JIRA account, you’ll need to create one first.

• Write your email and tap on “Sign Up”button.

• Follow the instructions to verify your Email,.

• Once your account is created, you can use it to log in to JIRA and access the support portal for assistance.

4. After logging in, you’ll find option “Submit a Request or Incident,” or “Ask a Question.” Select the one that best matches your situation.

5. You’ll be directed to a form where you can provide details about your request or issue. Fill in all the necessary information, including a detailed description, and any relevant attachments, Now tap the “Send” button.

6. You can toggle the option and follow the same steps above.

Our support team will receive your request, incident, or question and will respond promptly to address your concern or provide the information you need.